Introduction
At Argosaronikos Fish Farms, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us, in accordance with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.
You may browse our website without providing any personal data. However, in certain cases, we may need to collect personal information in order to respond to your requests, provide services, or comply with legal obligations.
Personal Data We Collect
We may collect and process the following categories of personal data:
- Identification data (e.g. name, surname)
- Contact details (e.g. email address, phone number, postal address)
- Transaction-related information (where applicable)
- Technical data (e.g. IP address, browser type, device information)
- Communication data (e.g. messages submitted via contact forms)
If you provide personal data relating to another individual, you confirm that you have obtained their consent to do so.
Purpose and Legal Basis for Processing
We process your personal data only when there is a lawful basis, including:
- Performance of a contract or steps prior to entering into a contract
- Compliance with legal obligations
- Legitimate interests, such as improving our services or ensuring website security
- Your consent, where required (e.g. marketing communications)
Your data may be used to:
- Respond to inquiries and requests
- Provide products or services
- Improve our website and user experience
- Conduct customer satisfaction or market research surveys
- Ensure website security and prevent misuse
Marketing Communications
Your personal data may be used for marketing purposes only if you have given your explicit consent. You may withdraw your consent at any time by contacting us or using the unsubscribe option included in our communications.
Data Sharing and Transfers
We may share your personal data with:
- Internal departments of our organization
- Trusted service providers (e.g. IT, hosting, logistics, payment providers)
- Public authorities, where legally required
All third parties are contractually bound to process your data securely and in compliance with GDPR. We do not sell your personal data.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Legal and regulatory compliance
- Accounting and audit requirements
- Dispute resolution and legal claims
Once no longer required, data is securely deleted or anonymized.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These include secure servers, access controls, and encryption where appropriate.
Cookies Policy
Our website uses cookies and similar technologies to enhance functionality and user experience.
Types of Cookies Used
- Strictly Necessary Cookies
Essential for the operation of the website and cannot be disabled. - Functional Cookies
Improve usability and remember user preferences. - Statistics Cookies
Collect anonymous data to help us improve website performance. - Marketing Cookies
Used to deliver relevant content and measure advertising effectiveness. - Third-Party Cookies
Set by external services (e.g. social media plugins).
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Log Files and Security Monitoring
For security purposes, we may log:
- Access attempts to restricted areas
- IP addresses of visitors
These logs are retained for less than one year and are not shared with third parties unless required by law.
Telephone and Communication Monitoring
Telephone calls or electronic communications may be monitored or recorded for training and quality assurance purposes, in accordance with applicable laws.
Online Advertising
We may work with advertising partners who collect aggregated, non-identifiable data to improve the relevance of advertisements. You may opt out via:
http://www.networkadvertising.org
Your Rights Under GDPR
You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing, including direct marketing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details provided on our website.
Right to Lodge a Complaint
If you believe your data has been processed unlawfully, you have the right to lodge a complaint:
- Directly with us
- With your local Data Protection Authority
A list of EU authorities is available at:
https://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on our website, and the updated version will apply from the date of publication.